CPA Life’s 50 episode milestone marks the beginning of a conversation between John Randolph and Chris Papin, owner and founder of Papin CPA in Edmond, Oklahoma. Discussing the transition from traditional to modern CPA practices, Chris prioritizes sustainability, employee well-being, and client needs. He shares insights into his firm’s growth, innovation in technology, and the challenges of balancing technical skills with client-facing roles. Looking to flexibility as a way to bridge those areas, Chris has looked to unorthodox schedules, remote work, and offshoring as solutions as he’s overseen his payroll doubling in size. Don’t miss part 1 of this two part discussion on how embracing modern practices and technological advancements can help you foster a successful firm

Shannon Badger, co-founder of Badger CPA, joins John Randolph on Episode 17 of CPA Life. A fast-growing accounting firm founded in 2015, Badger has been recognized as one of the best firms to work for by Accounting Today and as one of the fastest growing businesses by Inc. Shannon discusses how they have achieved this rapid growth while prioritizing people over profits. They started small and built up gradually, emphasizing the importance of fixed fee pricing, managing workloads down to a 2,200 hour work year, hiring remote talent, and setting boundaries with clients to create a sustainable work environment for their employees.

Tram Le took a unique path to becoming an accounting professional, passing up an opportunity to play tennis professionally and becoming an attorney along the way. On Episode 14 of CPA Life, she tells John Randolph more about TaxOps, where she serves as State and Local Tax Manager and the theme of a different approach to accounting continues. SALT is an oft-forgotten practice area but, Tram explains, one with enormous opportunity. At TaxOps, which has been recognized as a “best firm to work for,” among many other accolades over the past decade, Tram has helped create a “firmily”—a portmanteau of “firm” and “family,” where people feel valued and have each other’s best interests at

This special two-part episode of CPA Life concludes with Amber Setter of Conscious Public Accountants rejoining John Randolph to delve back into their wide-ranging and insightful conversation. They focus on changes that need to happen and breaks that need to occur from the “old ways” of doing things, covering the integration of remote working into the accounting profession, how coaching plays a role in setting expectations and bringing firm leader and employee minds together, the massive advantages of ditching the billable hour and changing to subscription- and/or value-based billing, and more. You won’t want to miss it!