Eric Joern started his accounting career at James Hamlin & Co., a traditional firm founded in the 1960s in Antioch, Illinois, right out of college. He joins John Randolph on Episode 54 of CPA Life to talk about his role in transforming that firm into Kaizen CPAs and Advisors, where he now serves as Partner. Doing away with traditional CPA practices to focus on team wellbeing, sustainability, and national impact, Eric shares his journey, the firm’s rebranding efforts, and strategies for maintaining a balanced work environment. With a roughly 50/50 split between in-office and remote workers, systems and processes are key to Kaizen’s success, and maintaining cultural cohesion within the firm, a top priority, highlighting the importance of flexibility, adaptability, and

Jennifer Wilson of ConvergenceCoaching returns for part 2 of her conversation with John Randolph on Episode 37 of CPA Life. She delves into the intricacies of employee motivation, hiring practices, and compensation in CPA firms, and they discuss the vital role culture plays in everything a firm does, from hiring, to acquisitions, to turnover. Jen highlights the importance of learning from cultural mistakes, with John pointing out the rose-colored glasses that certain clients and partnerships can impart. Jen, a member of the National Pipeline Advisory Group, encourages those in the accounting profession to have their say by completing the group’s survey, which closes May 3rd, 2024.